At Duskwaves.com, we value your trust and respect your privacy. This Privacy Policy details how we collect, use, store, and disclose your personal information when you visit our website and purchase our products.

1. Information We Collect

When you make a purchase from our store, we collect the personal information you give us, including:

• Full Name
• Billing and Shipping Address
• Email Address and Phone Number
• Order history and preference data

2. Payment Gateway Security & Data Sharing

We do not capture or store your complete credit/debit card numbers, UPI PINs, or bank account passwords on our servers. All online financial transactions are handled securely by our integrated payment gateway partner, Razorpay Software Private Limited. When you proceed to checkout, necessary transactional information is transmitted securely using industry-standard SSL (Secure Sockets Layer) encryption to process your payment in full compliance with PCI-DSS standards.

3. How We Use Your Information

We use the collected information exclusively to:

• Process, fulfill, and ship your ordered air freshener packs.
• Send order confirmations, tracking updates, and shipping alerts via email or SMS.
• Respond to customer service inquiries and support requests.
• Prevent fraudulent transactions and secure our web infrastructure.

4. Cookies and Tracking

We use basic cookies to maintain your shopping cart session, understand website traffic patterns, and ensure the website functions reliably across different devices. You can choose to disable cookies through your browser settings, though some features of the store (like adding items to the cart) may not function properly.

5. Contact for Data Privacy

If you wish to access, correct, amend, or delete any personal information we have about you, or if you have questions regarding our privacy practices, please contact our support team via our official Contact Page.